Policy & Privacy
Crunch Legal Network
Privacy Policy
This Privacy Policy describes how Crunch Legal Network (“Company,” “We,” “Us,” “Our”) collects, uses, protects, and handles your Personal Identifiable Information (“PII”) when you visit, access, or use our website, lead forms, attorney-matching services, digital platforms, or marketing campaigns. PII, according to U.S. privacy law, refers to information that can be used to identify, contact, or locate a single person. Please read this policy carefully to understand how we treat your data in accordance with federal and state privacy regulations.
What personal information do we collect?
When using our website, submitting a case inquiry, requesting a legal consultation, or signing up for
updates, you may be asked to provide certain details, including your:
• Full Name
• Email Address
• Phone Number (including mobile for SMS updates)
• Mailing Address
• Accident or Injury Details
• IP Address & Device Information
• Any additional information voluntarily submitted through our forms
When do we collect information?
We collect information when you:
• Submit a legal case form
• Request a consultation or quote
• Subscribe to SMS notifications, updates, newsletters or submit contact or quote forms.
• Respond to surveys
• Engage with advertising campaigns
• Interact with our website or social media pages
• Contact customer support
Platform Sources:
How do we use your information?
We may use collected information in the following ways:
• To connect you with participating attorneys, law firms, or legal service providers.
• To personalize your experience and deliver relevant legal content and resources.
• To improve our website, case intake process, and user experience.
• To quickly respond to inquiries and customer service requests.
• To send case updates, SMS notifications, newsletters, and marketing messages.
• To administer surveys, promotions, or lead generation campaigns.
• To comply with legal requirements and fraud prevention.
How do we protect your information?
Our website is regularly scanned for vulnerabilities and security threats. We take data protection seriously and implement multiple layers of technical and organizational safeguards to keep your information secure.
We use regular Malware Scanning.
Your personal information is stored in secure, access-controlled environments, accessible only by authorized personnel who are required to maintain confidentiality. All sensitive information is encrypted using industry-standard SSL (Secure Socket Layer) technology.
We implement security measures when users submit or access their information to ensure the safety of your data. All payment-related transactions (if applicable) are processed through trusted third-party gateways and never stored on our servers.
Third-Party Disclosure
We do not sell or trade your personally identifiable information.
However, we may share your submitted information with:
• Participating attorneys or law firms
• Legal intake partners
• Case evaluation specialists
• Authorized service providers for marketing and communication
These third parties are required to maintain confidentiality and use your information only for the
purpose of providing requested services.
Occasionally, we may feature third-party offers or links. These external sites operate independently and have their own privacy policies. We are not responsible for the content or practices of those sites.
We also use Google companies (Analytics, Ads, YouTube, Gmail). Their advertising standards are explained here: https://support.google.com/adwordspolicy/answer/1316548?hl=en Crunch Legal Network utilizes Google Analytics, tracking, and performance tools for advertising and reporting.
COPPA (Children’s Online Privacy Protection Act)
We do not knowingly collect information from children under 13 years old, nor do we target minors with advertising or legal services. Our content and services are strictly intended for adults seeking legal assistance.
Fair Information Practices
In accordance with U.S. data protection guidelines, should a data breach occur, we commit to notifying
affected users within 7 business days via:
• Email
• On-site notification
We also support the Individual Redress Principle, allowing individuals to seek legally enforceable rights against data collectors or processors who violate privacy regulations.
CAN-SPAM Act Compliance
The CAN-SPAM Act sets rules for commercial email. We agree to:
• Not use misleading subject lines or sender information
• Clearly label marketing emails
• Provide our physical mailing address
• Honor opt-out requests quickly
• Include unsubscribe links in all applicable communications
How we use your email address:
• Respond to inquiries and case submission follow-ups
• Send attorney-matching confirmations
• Provide updates, newsletters, and promotional offers
• Share relevant legal resources or sponsored information
• Inform you about new services, features, or opportunities
TCPA & SMS Text Messaging Disclosure
By submitting your phone number on our website or through advertising forms, you agree that Crunch Legal
Network and its participating law firms may contact you via:
• SMS text messages
• Auto-dialed calls
• Pre-recorded messages
Message and data rates may apply.
You may opt-out at any time by replying **STOP**.
Unsubscribe / Opt-Out
If you wish to unsubscribe from emails or SMS messages, contact us at:
unsubscribe@CrunchLN.com
or use the unsubscribe link included in every email.
Contacting Us
If you have questions regarding this Privacy Policy, you may contact us at:
Crunch Legal Network (CLN)
937-719-8757
130 W 2nd St Ste 3100
Dayton, OH 45402
info@CrunchLN.com
www.CrunchLN.com